BSN · M.S. I/O Psychology · Green Bay, Wisconsin
Greater Green Bay Chamber Future 15 · Wisconsin's Most Influential Asian American Leaders, 2022
I build systems for organizations that are tired of running on heroics.
My work sits at the intersection of operations, HR, workforce systems, nonprofit visibility, community infrastructure, and practical AI implementation. I have spent more than a decade inside environments where missed handoffs, unclear ownership, and weak systems affect real people.
I am not advising from memory. I am still doing this work now: leading continuous improvement, building products, and helping organizations turn messy work into systems their people can actually run.
I started in care work, where the job was to notice what people could not always explain.
I carried that into operations, training, continuous improvement, finance, HR, workforce systems, and leadership inside a large Green Bay manufacturing environment supporting approximately 1,300 employees across three shifts.
That work taught me something I now see everywhere: most problems that look like people problems are really system problems. People are usually not failing because they do not care. They are failing because the work is unclear, the process is invisible, the decision rights are fuzzy, or the system depends too much on one person.
Build With You AI exists to fix that.
I began in memory care and nursing after earning my BSN from Luther College, with clinical rotations at Mayo Clinic. The work taught me to pay attention to patterns, environment, behavior, and what people were trying to communicate beneath the surface.
I studied how people behave inside organizations. How they make decisions, form habits, resist change, adopt new systems, and respond to leadership. That became the lens I brought into operations.
I spent years inside a large Green Bay manufacturing environment, moving through training, continuous improvement, plant controller, and HR leadership roles. The work touched approximately 1,300 employees across three shifts in a multilingual, multicultural operation.
I still practice this work daily. Build With You AI is not a theory business. It is built from the same operating discipline I use in real environments. See the system, design the change, right-size the solution, and transfer the thinking.
Manufacturing made the cost of unclear systems impossible to ignore.
If onboarding is weak, turnover shows it. If supervisors are unsupported, culture shows it. If the work lives in one person's head, the operation feels it the moment that person leaves. If documentation is disconnected from training, people improvise. If priorities are unclear, every department optimizes for something different.
The lesson was not that people needed more motivation. The lesson was that people needed better systems.
Across that work, I helped build systems tied to recruitment, onboarding, training, retention, relocation, supervisor communication, and operational discipline. In one large operation, hourly turnover moved from above 70% to the mid-30% range. The exact work was not glamorous. It was clarity, ownership, documentation, leadership routines, communication, and follow-through.
That is still the work.
I moved to Wisconsin in 2014 for work. I did not grow up in Northeast Wisconsin, and I learned firsthand how hard it can be to find the resources, relationships, and community support that already exist.
The help was there. It was just hard to see.
Over the years that followed, I worked alongside nonprofit leaders and served on multiple nonprofit boards.
Later, through workforce and community work, I sat on the seven-person team that brought 45 Green Bay nonprofits together for the first time, around a 26-acre corporate land donation valued at $500,000 to the City of Green Bay. The room had every form of help our community needed in it. Everyone wanted to support the same neighborhoods and the same people. Then the room emptied out, and there was no infrastructure to hold the coordination we had just built.
That gap became the origin of LinkLocally. Make the community more visible, more findable, and eventually more coordinated.
Today, LinkLocally includes a public Greater Green Bay nonprofit directory and a Northeast Wisconsin regional MVP indexing 6,102 IRS-sourced nonprofit records across 18 counties. The platform is still being refined, but the purpose is clear. Help residents, nonprofits, employers, funders, sponsors, and civic partners see what already exists so they can support and connect it more effectively.
The longer I worked in operations, the more I noticed something the org charts never showed. People do not leave organizations just because of the work. They leave because the system around them is broken. Sometimes the broken system is inside the job. Sometimes it is in the community around it.
Retention is not just an HR problem. It is a systems problem and a community infrastructure problem at the same time. The supports that decide whether someone can show up tomorrow do not sit inside the employer. They sit across hundreds of nonprofits, agencies, schools, and civic groups. Most of those resources are invisible to the people who need them.
That is why Build With You AI is not just a consulting practice, and LinkLocally is not just a directory. They are two sides of the same work. The systems inside organizations, and the visibility and coordination outside them. When one side is broken, people are more likely to struggle. When both are broken, organizations and communities both feel the cost.
The goal is to fix both.
Most leadership teams know the why and the what. They have the mission. They have the plan. The how is where they get stuck. AI has the inverse problem. It has the how, but no inherent sense of what matters or who to serve.
Operational Thinking is the method behind Build With You AI. It is the bridge between the two. It is built from a simple belief: most organizations do not need more advice. They need a clearer way to see the work, decide what matters, build the right system, and transfer ownership to the people who will run it.
What is actually happening, and why? Not the org chart. Not the job description. The real pattern. Most organizations cannot answer this cleanly because the work was never made visible.
What needs to change, in what order, and why that order matters? Sequence matters. The right change in the wrong order can create more confusion than progress.
Some problems need a small, precise fix. Others need a structural rebuild. Not every problem needs AI. Sometimes the answer is better documentation, stronger training, clearer ownership, or a simpler workflow.
If only I understand it, I have not solved anything. The goal is for your team to understand the system well enough to run it, improve it, and make better decisions without depending on me.
AI can accelerate the work. It cannot replace the thinking. I say that as someone who has spent thousands of practitioner hours building working AI products, not as someone watching from the sidelines.
I use AI to draft, document, organize, compare, summarize, prototype, and speed up the parts of implementation that usually slow teams down. But the human work still matters most. Deciding what should change, what should not change, what information is safe to use, who needs to review the output, and how the system will be sustained.
That is why my work is built around one standard:
AI-capable, not AI-dependent.
For many organizations, the first step is not a chatbot or automation. It is a safe operating floor. Acceptable use, data boundaries, human review, tool ownership, and escalation rules. AI should reduce confusion, not create new risk.
The human stays at the center.
Thinking comes before tools.
Clarity before speed.
Build with, not for.
Capability transfers or the work is not finished.
AI-capable, not AI-dependent.
No system should depend on one person being heroic forever.
Build With You AI is not only a consulting practice. It is a systems-building company.
The consulting work helps organizations fix what is breaking now. The platform work helps communities and employers create infrastructure that lasts beyond one engagement.
LinkLocally is the clearest example. A nonprofit visibility and community infrastructure platform designed to help people find and support the organizations around them.
DialogLead is another proof point. A voice-based supervisor coaching MVP designed to help frontline leaders practice recognition, accountability, feedback, expectations, and difficult conversations. It is the AI-augmented evolution of the SPEAK UP! supervisor communication framework I built earlier in my career, still in use across multiple manufacturing facilities.
Both products come from the same belief. People do better work when the system around them helps them think, practice, decide, and follow through.
I want Build With You AI to become the implementation partner organizations call when they are tired of running on disconnected effort.
For nonprofits, that means stronger operations, clearer workflows, better visibility, and systems that support growth without exhausting the team.
For employers, that means better onboarding, training, retention, supervisor communication, and worker support.
For civic and funding partners, that means better visibility into the community ecosystem and the gaps that need attention.
For teams exploring AI, that means practical guardrails, responsible use, and workflows that help people use the tools without becoming dependent on them.
The long-term vision is simple. Help organizations and communities run on systems, not heroics.
Start with the Free Readiness Score. It will show where your organization is strong, where it is fragile, and what one thing may be worth fixing first.